Public Schools Step Up Marketing

Competition Comes from Charters and Public Schools-of-Choice

A growing number of Michigan public schools are using marketing to lure more student "customers" now that traditional public schools face competition from charter schools and the state's public schools-of-choice program.

The schools-of-choice program, begun in 1996, allows Michigan parents options among public schools outside their home district. As a result, districts have begun advertising their programs to let parents know the benefits the schools can offer to their children.

"We actually started marketing our schools before the schools-of-choice program even began," said Mike Lindley, superintendent of New Buffalo Area Schools. "We started it many years ago due to declining enrollment in the 1980s."

However, New Buffalo's marketing efforts have increased since 1996, he said. "We put ads in the three local newspapers and a full page ad in an area magazine that reaches many tourists who visit the region," he said. "We want people to know what a great job our schools are doing."

A summer 1998 advertisement in the New Buffalo Times encouraged parents within the Berrien County Intermediate School District to consider transferring their children to the New Buffalo school district. The advertisement touted New Buffalo's computer technology, small school atmosphere, parental and community involvement, and other advantages.

Did the marketing effort pay off? According to Lindley, New Buffalo has attracted 52 students from other districts over the past three years. With approximately $6,000 in state education dollars coming with each student, the district has definitely benefited financially, he said.

Some districts such as Holland Public Schools and Hartland Consolidated Schools in Livingston County employ direct communication with parents instead of mass communications efforts.

In a November 1996 letter, Carmen Hannah, principal of Holland's Van Raalte Elementary School, encouraged a departing family to reconsider Van Raalte if the charter school they chose did not meet their expectations. Hannah also asked the family to complete a survey designed to identify areas where they had been dissatisfied with Van Raalte.

In a few Kalamazoo area school districts, marketing costs are now a regular part of the schools' budgets. According to the Kalamazoo Gazette, Portage public schools now spend roughly $45,000 per year on marketing, and the Kalamazoo school district spent $80,000 to hire a firm for a promotional effort prior to the 1998-99 school year.

Superintendent Mark Bielang of Paw Paw Public Schools told the Gazette, "I definitely think the marketplace has changed and forced us to look at how we connect to our customers. We have to let our customers know we provide something different than our competition."

Responding to the charge that marketing public schools is a waste of tax money, Lindley points out that his district's investment of roughly $10,000 in advertising has netted over $300,000 by attracting new students. "We need to let people know how taxpayer money is being spent, particularly critics of public education," he said.